The How-To Guides section is your step-by-step resource for navigating the Fitness Blocks experience, whether you're using a private pod within your community or a public pod available to the broader public. This section ensures you can confidently book, access, and enjoy your workout session without any confusion.
📝 Step-by-Step Tutorials
Here’s how to make the most of your Fitness Blocks experience, whether you’re using a private pod in your community or a public pod nearby.
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Booking a Pod:
- Open the Fitness Blocks app and log in.
- Navigate to the Book a Pod section.
- Choose a Private Pod (available exclusively to residents) or a Public Pod (open to everyone).
- Select your preferred pod type (Strength, Yoga, Cardio, etc.).
- Choose an available time slot and confirm your booking.
- You’ll receive a booking confirmation and unlock access for the scheduled time.
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Adjusting Smart Glass:
- Inside private pods, locate the smart glass control panel.
- Flip the switch to frost the glass for privacy. (Pods may not include smart glass, depending on location.)
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Controlling Lighting:
- Both private and public pods feature adjustable lighting.
- Use the touch panel inside the pod to brighten or dim the lights according to your preference. (Pods may not include dimming, depending on location.)
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Using Gym Equipment:
- Equipment varies by pod type (Strength, Cardio, Yoga).
- Follow on-pod instructions or scan QR codes for usage tips.
- If you’re unfamiliar with any equipment, refer to the User Handbook in the app for detailed guidance.
🔧 Troubleshooting
Sometimes things don’t go as planned. Here’s what to do if you encounter any issues in a private or public pod:
- Door Doesn’t Unlock:
- Ensure your phone’s Bluetooth is enabled and the app is running.
- Tap the Unlock button within the app.
- If the door still won’t open, restart the app and try again.
- As a last resort, contact Fitness Blocks support or your leasing office for private pods.
- Equipment Malfunction:
- Stop using the equipment immediately to avoid injury.
- Report the issue using the Issue Reporting feature in the Fitness Blocks app.
- Fitness Blocks will prioritize the repair and notify you once it's resolved.
- AC Isn’t Working:
- Check the thermostat inside the pod to ensure it’s set to your preferred temperature.
- If the AC remains unresponsive, report the issue through the Issue Reporting feature in the Fitness Blocks app.
🚨 Emergency Access
In rare cases where the app fails or an issue arises during your session, here’s how to get help:
- Primary Option: Use the Support tab within the Fitness Blocks app to report the issue.
- Private Pod Access: Contact your leasing office if the app isn’t responsive.
- Public Pod Access: Reach out to Fitness Blocks support directly through the app or email [email protected] for assistance.