At Fitness Blocks, we prioritize a seamless user experience. Whether you have a question, need technical assistance, or want to report an issue with a private or public pod, we’re here to help. This section outlines how to get quick answers, report problems, and contact support when needed.

FAQs (Quick Answers to Common Questions)

Before reaching out for support, check the Frequently Asked Questions (FAQs) section in the Fitness Blocks app. This section provides instant answers to common user concerns.

Common Topics Covered in FAQs:

✔️ Booking & Availability – How to book, cancel, or reschedule sessions.

✔️ Pod Access – What to do if the door doesn’t unlock.

✔️ Equipment & Maintenance – How to report broken or malfunctioning equipment.

✔️ Invitee Access – How guests can join a session and sign the waiver.

✔️ Billing & Payments (Public Pods) – How to pay for public pod sessions.

📌 Where to Find FAQs: Open the Fitness Blocks app and go to the Support & FAQs section for immediate assistance.

Contact Support

If you need direct assistance, Fitness Blocks offers multiple ways to get in touch:

📲 In-App Support Chat (Fastest Response):

• Open the Fitness Blocks app and navigate to Support > Live Chat.
• Available for real-time troubleshooting and general inquiries.

📧 Email Support:

• Send inquiries to [email protected] for general questions or non-urgent concerns.